A product centric view of the wireless mobility scene for SMB and Enterprise users and admins. Support for Exchange, GroupWise, Oracle, SUN, Kerio, Alt-N/MDaemon, Mirapoint, Communigate, Zimbra, Scalix, Meeting Maker and First Class.
Tuesday, September 16, 2008
NL v4.5 supports Scalix 11.4.1
Thursday, September 11, 2008
Touch BlackBerry

Taken from GeniusBoyReport
No, it doesn’t have the amount of hype and speculation an iPhone did before its release, but we don’t think there has even been this much anticipation for a BlackBerry, ever. The hidden-in-a-dark-secret-underground-lab BlackBerry 9xxx has sent out a couple distress calls to us, pleading to let people know it’s coming and what it should have in store for the incredibly faithful and addicted BlackBerry users. First off, 3G. It most certainly will have a 3G radio and we’re not talking about the European bands. (The actual 3G bands are not yet clear, but we can only assume North American 3G is a go.) Second, this isn’t your momma’s 3G, this is going to be HSDPA. Forget the Wi-Fi scam, this is real speed with simultaneous voice and data! That isn’t the best part, though…we’ve been told it will rock a 600MHz processor! Finally. We shouldn’t have those necessary and annoying lag times when performing basic tasks, and there should be a drastic reduction of the bottleneck for Internet speeds on the device. What we reported ages ago still seems to be spot on — RIM is actively looking at integrating a Backup/Restore function to facilitate transferring your entire backup to an on board memory card.
Google Apps Premier Edition customers seeing challenges
More alarming are the reports that "bugs" are not being fixed and than customer enhancement requests are met with a stone wall or worse.... Some Google sales representatives are telling customers and prospects that they don't need the features they are requesting and that Google did their research before developing and releasing Google Apps.
We've had one report from an Enterprise user that their suggestion to adopt a "superuser" strategy to deal with onerous corporate password change policies. Google reps replied that this is not necessary and is not being requested by any of our other customers, therefore will not be considered at this time...LOL...really? Because of this one factor alone, Enterprise customer's are turning away in DROVES...from using Google Apps.
NotifyLink works with Google Apps to add the mobility piece of the "mobile worker equation". With any BlackBerry, iPhone, Windows Mobile, Palm or Symbian 9.1x60r3, you can use NotifyLink to get email, calendar and contacts bi-directionally synchronized with your server based email/PIM account.
Nokia and Symbian deemed by some "Irrelevant"

Monday, September 8, 2008
Google starting to listen to customer's

We’re committed to making Google Apps Premier Edition a service on which your organization can depend. During the first half of August, we didn’t do this as well as we should have. We had three outages - on August 6, August 11, and August 15. The August 11 outage was experienced by nearly all Google Apps Premier users while the August 6 and 15 outages were minor and affected a very small number of Google Apps Premier users. As is typical of things associated with Google, these outages were the subject of much public commentary.
Through this note, we want to assure you that system reliability is a top priority at Google. When outages occur, Google engineers around the world are immediately mobilized to resolve the issue. We made mistakes in August, and we’re sorry. While we’re passionate about excellence, we can’t promise you a future that’s completely free of system interruptions. Instead, we promise you rapid resolution of any production problem; and more importantly, we promise you focused discipline on preventing recurrence of the same problem.
Given the production incidents that occurred in August, we’ll be extending the full SLA credit to all Google Apps Premier customers for the month of August, which represents a 15-day extension of your service. SLA credits will be applied to the new service term for accounts with a renewal order pending. This credit will be applied to your account automatically so there’s no action needed on your part.
We’ve also heard your guidance around the need for better communication when outages occur. Here are three things that we’re doing to make things better:
1. We’re building a dashboard to provide you with system status information. This dashboard, which we aim to make available in a few months, will enable us to share the following information during an outage:
a. A description of the problem, with emphasis on user impact. Our belief is during the course of an outage, we should be singularly focused on solving the problem. Solving production problems involves an investigative process that’s iterative. Until the problem is solved, we don’t have accurate information around root cause, much less corrective action, that will be particularly useful to you. Given this practical reality, we believe that informing you that a problem exists and assuring you that we’re working on resolving it is the useful thing to do. b. A continuously updated estimated time-to-resolution. Many of you have told us that it’s important to let you know when the problem will be solved. Once again, the answer is not always immediately known. In this case, we’ll provide regular updates to you as we progress through the troubleshooting process.
2. In cases where your business requires more detailed information, we’ll provide a formal incident report within 48 hours of problem resolution. This incident report will contain the following information:
a. business description of the problem, with emphasis on user impact;b. technical description of the problem, with emphasis on root cause;c. actions taken to solve the problem;d. actions taken or to be taken to prevent recurrence of the problem; ande. time line of the outage.
3. In cases where your business requires an in-depth dialogue about the outage, we’ll support your internal communication process through participation in post-mortem calls with you and your management team.
Once again, thanks for you continued support and understanding.
Sincerely,The Google Apps Team
Tuesday, August 19, 2008
Notify Technology’s Wireless Enterprise Solution To Support the Apple iPhone with Novell GroupWise

“We are excited to announce our NotifyLink Enterprise Edition now supports the new iPhone 3G and iPod touch. We are now able to offer Novell GroupWise enterprise, government, and educational customers with a push wireless email and PIM synchronization iPhone and iPod touch solution that will meet their needs,” said Paul DePond, President and Founder of Notify Technology. “Since the initial release of the iPhone last year, the GroupWise customer demand for supporting these devices with our NotifyLink Enterprise Edition has continued to escalate. GroupWise customers will be able to choose between our NotifyLink On-Premise or NotifyLink On-Demand versions for their specific environments.”
NotifyLink Enterprise Edition Versions for Novell GroupWise
The NotifyLink Enterprise Edition “On-Premise” version is ideal for organizations or enterprises who want to maintain and support their wireless email and PIM synchronization on site whereas the NotifyLink Enterprise Edition “On-Demand” version is hosted by Notify and designed for organizations or enterprises of all sizes wanting to avoid the maintenance and support of an “On-Premise” solution and still deploy any number of wireless devices.
Availability and More Information
The NotifyLink Enterprise Edition supporting the iPhone and iPod touch is now available. Notify is offering weekly Webinars on the NotifyLink iPhone and iPod touch solution. For more information please contact Notify directly at (408) 777-7930 or send an email to sales@notifycorp.com or visit our website at http://www.notifycorp.com/.
About Notify Technology Corporation

